Every new website I build is guaranteed complete, SSL-secure and bug-free.
But the fact remains that with any website there's always the risk that a bug might crop up and something goes wrong or stops working properly, or the site gets targeted by viruses or malware which can affect content, performance or even whether a site remains available online. And for anyone whose website is an essential part of their online profile and daily business, problems like this are a very serioius matter.
So, in the unlikely event that problems do occur, and to help provide my customers with complete peace of mind that any problems with their site will be fixed promptly, I offer several levels of website support based on a number of hours a month. Each option is billed on a monthly basis and can be cancelled at any time so you're never tied in. The table below shows the levels of support available which include the following services:
|Third-Party Service Maintenance|
|Monthly Security and Performance Healthcheck|
|Monthly Site Analytics (traffic) Report|
|2 hours per month site content additions, edits & image optimisation|
|4 hours per month site content additions, edits & image optimisation|
Steve has built us two sites - The Metropole Cultural and Conference Centre and The Market Hall Cinema. Throughout the design of both websites, he really listened to what we wanted and had the vision and expertise to turn our thoughts into two excellent interactive and easy to use websites, which ensured our product and offer looks fresh, modern and bang up to date. His service was outstanding, not only on design and look of the sites, but how we could easily manage the updating ourselves. The work completed by Steve was absolutely first class and excellent value for money. I have no hesitation in recommending him to prospective clients. I am sure you will all receive the same excellent service we received!Suzanne Allen, Cultural Manager, Blaenau Gwent County Borough Council